1. OfficeServ Best Buy (What to Buy for Business Magazine UK, Feb 05)

2. OfficeServ 7200 Product of the Month (What to Buy for Business Magazine UK, Oct 05)

3. Samsung Business Communication Systems (USA) Receives Customer Inter@ction Solutions® Magazine's "Product of the Year" Award for 2005 - OfficeServ 7200 Honored for Outstanding Innovation

OfficeServ Best Buy (What to Buy for Business Magazine UK, Feb 05)

Samsung Communications is delighted to announce that its successful OfficeServ platform has won prestigious accolades from an independent international business publication.

In their February issue, the UK published 'What to Buy for Business' magazine has released their 2005 report for business telephone equipment. And the results for Samsung just couldn't be better.

The Samsung OfficeServ 100 won the Best Buy category for low to mid range business telephone systems, and both the OfficeServ 100 and the Samsung OfficeServ 500 won the Good Value category for LAN telephony.

"The magazine 'What to Buy for Business' is well respected for the integrity of their review process. The awards are made only after a thorough review and analysis is conducted of all products submitted," explains Samsung Communications Managing Director, Chris Lynch. "We're delighted to have won this recognition as it is based on determination of performance, price and overall value for money. These characteristics are precisely what the Samsung OfficeServ range is all about."

The Samsung OfficeServ systems have developed a reputation with Australian customers as powerful, fully featured voice applications with comprehensive IP (Internet Protocol) capability. A truly convergent system, it allows users to streamline voice, data, fax and video, while seamlessly integrating with an existing computer system.

The 'What to Buy for Business' reviewer commenting on the feature set of the OfficeServ 100 enthused that 'having seen this in action, it is well worth considering'. The review continued 'Samsung's new VoIP (Voice over Internet Protocol) technology brings significant benefits to small companies. It sets you up for home or remote working. The latest technology can address management concerns over the performance of home working staff, as it allows you to monitor their performance by producing phone statistics.'

"The 'What to Buy for Business' awards validated what our customers have known all along," says Chris Lynch. 'The Samsung range of OfficeServ business telephones really are winners!

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OfficeServ 7200 Product of the Month (What to Buy for Business Magazine UK, Oct 05)

OfficeServ 7200 is Samsung Business Communications newly released IP communications system targeted at businesses with 20 to 150 staff.

The OfficServ 7200 all-in-one communications server has a suite of data and voice capabilities. It is preconfigured for converged data communications and includes a fully featured security firewall, intrusion detection / prevention (IDS), policy manager and packet shaper. The IDS monitors network traffic and reports attempted security breaches to the network manager. Voice is always prioitised over data connections.

The power of IP is its location independence. It is the prerequisite of having a virtual enterprise. OfficeServ is a server based system, it can mix TDM with IP depending on business needs. The system can also prioritise task so that voice comes first, internet traffic last. It dynamically manages the bandwidth by packet shaping. This is part of the package and not an additional extra which is exceptional at this price point."

All current handsets and applications software are supported and there is the option to use SIP, H.323, Spnet and signalling. The system is rack mountable and all interfaces are RJ45. The SVMi 20Emodule offers voicemail and auto attendant functionality, while a new 16 - port combination module provides interfaces for a mix of digital and analogue extensions.

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Samsung Business Communication Systems (USA) receives Customer Inter@ction Solutions® Magazine's "Product of the Year" Award for 2005

OfficeServ 7200 Honored for Outstanding Innovation

Samsung Business Communication Systems (30.1.06) announced that Technology Marketing Corporation (TMC®)'s Customer Inter@ction Solutions® magazine (www.cismag.com) has named Samsung's OfficeServ 7200 converged communications platform as a recipient of a 2005 Product of the Year Award. Customer Inter@ction Solutions has been the leading publication in the CRM, call centre and teleservices industries since 1982.
"At Samsung BCS, we're dedicated to helping small and medium-sized business increase productivity and to communicate more efficiently," said Samsung Business Communication Systems Vice President Steve Gobeli. "The OfficeServ 7200 platform is a highly effective solution that brings convergence to those who need it most. We are honored that the prestigious Customer Inter@ction Solutions has recognised our dedication to both our products and our customers."

The OfficeServ 7200 converged communications platform is one of the most efficient and flexible platforms for business communications solutions currently available. Capitalising on Samsung's extensive expertise and long history in developing wireline, wireless, voice and digital convergence equipment, the OfficeServ 7200 platform allows end-users to leverage new capabilities not previously available to them via Samsung products such as IP-based, in-building mobility and additional OfficeServ applications.

"Each year Customer Inter@ction Solutions magazine bestows its Product of the Year awards on companies that have demonstrated excellence in technological advancement and application refinements. Samsung Business Communication Systems has demonstrated to the editors of Customer Inter@ction Solutions that its products or services have gone the extra mile to help improve both the customer experience and the ROI for the companies that use them," said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Inter@ction Solutions.

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