Case Studies

Samsung gives 1300 Kawasaki's communications a rev-up
"Our recent upgrade with Samsung allowed us to cost effectively integrate our two sites by installing new OfficeServ systems and IP technology while still using much of our existing infrastructure at the original site'" Peter Floyd, Dealer Principle, 1300 Kawasaki

Ray White Double Bay is sold on a Samsung Communications system
"Over the lifetime of the Samsung Communications solution, we will continue to reap the financial rewards, and we are now in a much better position to expand our communications network in line with the growth of the company" Jeremy Gold, IT Manager, Ray White Double Bay

A Melbourne college gets smart with Samsung Communications solution
Founded in 1912, De La Salle College is a Catholic Independent school for boys in Melbourne, Victoria. The two campus college, based in the suburb of Malvern, has approximately 1,300 students. De La Salle College is a member of the Associated Catholic Colleges - Victoria (ACC).

Recruitment and training provider secures cost savings with Samsung
Employment Directions is a not-for-profit jobs placement, employment and training provider that manages contracts as part of the Government’s Job Network. Employment Directions is located in the Gawler, Barossa Valley, Clare and Port Pirie regions of South Australia.

The Numbers Add up for Vincents Chartered Accountants
Vincents is a boutique firm of specialist accounting experts and business advisers with offices in Brisbane, on the Gold Coast, in Sydney and Townsville. The firm has grown significantly and now has 11 partners and over 40 staff. When Practice Manager, Christiane Lamb, started working with Vincents some 8 years ago, Vincents’ telecommunications system had reached its capacity. “We only had a few analogue lines and a fax line so needed to move to a digital platform and open up internet functionality,” she explains. “We’d always had a Samsung system and were happy with the relationship, so we made the decision to upgrade with them.”

Insurance Company Maintains Personal Customer Contact with Samsung
EIG Ansvar is one of Australasia’s premier niche insurance companies. Specialising in insuring places of worship and community groups, the company has always placed particular importance on personalised customer contact. Every customer call is answered by a person, not a computer. The ability to fulfil this promise more efficiently was at the core of their requirements for a new business telephone system. Samsung was able to provide a solution which has improved not only the customer contact experience, but the businesses’ in-house communications as well.

Air Met Breathes Better with Samsung
Established in 1984, Air Met has become one of Australia’s market leaders in the supply and service of equipment which protects people in the workplace. Air Met supplies their national client base with solutions to the problems of determining levels of exposure to hazardous substances and physical agents in the environment such as asbestos, toxic gases, sound pressure, carbon monoxide and solvents. The company has expanded to incorporate 6 offices and 28 staff around Australia, yet in their own words, their previous business communications system was ‘not keeping up with business’.

Samsung deliver IP communications to Vicfast couriers
Vicfast is a premier courier company that services businesses on the eastern seaboard of Australia. Vicfast has two sites in Melbourne including their head office and operations centre, a branch office in Sydney and smaller offices throughout regional Victoria. They have approximately 80 employees across these sites with some 70 owner drivers servicing their needs.

Lane Toyota and Samsung - A Business Communication Partnership that takes the Chequered Flag!
Lane Toyota is a motor vehicle dealership which sells new and used cars from its head office/showroom site in Glen Waverley in Melbourne’s south east. And three kilometres away, the Lane Toyota service division services cars and provides spare parts. A total of 80 staff service this major Toyota dealership across both sites.