Unified Messaging

Samsung’s OfficeServ IP-UMS brings together your email, voice, and fax messages into a single inbox to give your staff access anywhere and anytime. With the ability to integrate and synchronise with Microsoft Outlook, management of your messages is made simple through the intuitive and easy to use IP-UMS interface.

Text To Speech

OfficeServ IP-UMS enables IP-UMS staff to listen to emails on the go and on the phone of their choice.

OfficeServ Messenger

OfficeServ Messenger introduces a range of unified communications features to your Samsung OfficeServ solution. Staff are able to see the live presence status of their co-workers are can simply choose the most effective way to communicate. (i.e. Phone call, Instant Messaging, Email, or Mobile)

Real Time Chat

Provides the ability for staff to leverage Instant Messaging as another useful way in which staff are able to quickly and effectively communicate.

Video Conferencing

Enables simple one to one (or up to five party) video conferencing, through your PC. Without the need to install any additional video conferencing hardware, (apart from a USB camera) staff are able to increase productivity through OfficeServ Messengers Video Conferencing solution.

Desktop Collaboration

With real time file sharing, whiteboarding, and screen sharing, OfficeServ Messenger offers another unique way in which staff can  collaborate and work more creatively and efficiently.

Unified Messaging creates one mailbox to manage all your messages. Mobile workers are no longer hindered in accessing messages as everything is delivered into their MS Outlook mail box, enabling them to work more effectively with less downtime.

Text To Speech enables staff to listen and manage their email messages, providing a greater level of productivity and service.

Unified Communications enables your to business to experience a higher level of seamless communication that will increase productivity and your bottom line.

Integrated presence awareness enables staff to quickly determine a co-workers availability and to choose the most effective way in which to communicate. This increases their efficiency and productivity by removing any wasted waiting time. As a result, your business becomes more responsive, offers a greater level of customer service, and saves you time and money.

Samsung’s OfficeServ video conferencing enables you to save money further by enabling your business to reduce cost associated with travel.

Samsung’s OfficeServ Unified Communications platform hold the power to transform your business into a more agile, efficient and competitive company that enables you to deliver a higher quality of service to your customers.